AI & Agents
An AI receptionist that takes real customer calls. A chatbot that knows the company's knowledge — not the internet. And a company we run on agents ourselves. Swiss hosting. Guardrails first.
What she sounds like
Listen to the AI receptionist (AI-generated example)
The path
AI adoption rarely fails on the technology — it fails on the order. We support the whole journey, and you join wherever your company stands today.
Build 2026
Copilot, Cowork, Scout, the IQ layer: much of it is still preview or reserved for Frontier programmes. The patterns behind it — agents with their own identity, auditable actions, human approvals — you can get from us today.
Long, multi-step work inside everyday M365 — the new normal.
The always-on agent from Build 2026. Built on OpenClaw — the same platform our own agents run on.
The intelligence layer for agents. We already use Foundry IQ in client projects today.
Every agent with its own, controlled identity — the governance model we work with internally.
Sources: Microsoft Build 2026 — Scout (on OpenClaw), Work IQ APIs (GA June 2026), Copilot Cowork (Frontier). As of June 2026.
The honest part
The AI is the easy part. The real work is in what it's allowed to say, when it hands off to a human, and what happens when it doesn't know something. An agent without answers to those questions is a risk with a friendly greeting.
Every agent has defined boundaries: what it can read, what it can write, what it never does on its own. That gets configured, not hoped for.
Sending, deleting, paying, committing — that stays with a human. Agents prepare, decision-makers decide.
Agents operate with their own, controlled identity (Entra Agent ID). Every action is traceable to an actor and auditable.
Some processes don't need an agent — just a script. Or nothing at all. We'll tell you before the project starts, not after.