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Teams Phone

Your phone system now lives inside Microsoft Teams.

We set up and run Teams Phone: call routing, auto attendants, call queues and number porting with Swiss carriers, as a fixed part of managed operations.

What we do

Call routing and auto attendants

Business hours, menu structures and transfers set up so calls land with someone who actually picks up.

Call queues

Agent groups with fair distribution, announcements and overflow rules, instead of one phone ringing that nobody hears.

Number porting

Move existing numbers from Swiss carriers to Teams Phone, via Direct Routing or Operator Connect, without interrupting your customers.

Training and operations

User training, ongoing changes and call quality monitoring, as a fixed add-on of managed operations, not a one-off project.

Evidence over claims

  • Teams Phone as a fixed part of our managed offering, including number porting with Swiss carriers
  • CIS Level 1 baseline as the standard in every managed tenant, including voice workloads
  • Microsoft certified: Enterprise Administrator Expert

What we work with

Microsoft Teams · Teams Phone · Auto Attendant · Call Queues · Direct Routing / Operator Connect · Quality of Service

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