Worxspace Managed

Hand off your IT. Keep control.

Worxspace Managed is the modern MSP model for Swiss SMEs. We keep Microsoft 365, Azure, devices, and security running at their best, so your team can do its best work — no surprise projects, no vendor lock-in.

Fixed pricing. CIS baseline from day 1. Initial setup paid upfront or amortised over 12 months, then the contract rolls every 3 months. We earn your trust fresh every 90 days.

  • Since 2019
  • Microsoft Solutions Partner
  • CIS L1 baseline from day 1

CIS Level 1 is the baseline tier of the Center for Internet Security's public security benchmarks: settings that can be checked and that don't restrict day-to-day work unnecessarily.

Sound familiar?

Starting point 01 — The one person

Your IT hangs on one person. When they're on holiday, operations hold their breath.

Microsoft 365 was set up once and has run ever since. Whether it's configured securely — nobody knows.

Every IT invoice is a surprise, and nobody can really say what operations actually cost.

Starting point 02 — The big provider

Every ticket gets a different engineer, seeing your environment for the first time.

The account manager knows your contract by heart. Nobody knows your tenant.

You're one customer number among many, and every incentive points at contract renewal, not your outcome.

Both paths end in the same place: a dedicated team that knows your environment by name and is measured on your outcome, not on contract length. Big enough for real depth, small enough that you know every name. And because the contract expires every 3 months, we have to deliver every quarter, not negotiate once every 5 years.

01

Configured

Foundation at a fixed price

one-off, or amortised over 12 months

02

Managed

Operations per user, per month

fixed price per user – operations and support included, pricing public below

03

Every 90 days

rolling, cancel anytime

we have to earn it every quarter

Phase 1: Transformation

Worxspace Configured

Before we take over operations, we build the foundation. With Worxspace Configured we transform your IT landscape into a modern, secure cloud environment, at a fixed price.

01

Assessment & design

Analysis of the current state and a target design for identity, clients, and data.

02

Tenant hardening & security

Implementing security baselines, Conditional Access, and MFA hardening to best practice.

03

Migration & onboarding

Data migration (mail, files), device enrolment (Autopilot), and user onboarding.

Deliverables: configured tenant · documentation · operations handbook · admin training

Initial investment

Example for a "full setup" (greenfield)

Endpoint ManagementCHF 3,200
Identity & AccessCHF 2,900
Collaboration PlatformCHF 3,300
Azure InfrastructureCHF 2,400
Total one-timeCHF 11,800

* Prices vary by starting point (cloud-existing / on-prem). This one-off configuration is a prerequisite for the managed service.

Phase 2: Operations

Service components & pricing

After the transformation: modular services for ongoing operations. Each component expands with details, pricing, and add-ons, all on one page.

Example calculation (25 users)

Workplace + Identity + Collaboration + Infrastructure + Backup + Network

CHF 2,600

per month (approx.) · ≈ CHF 104 per user

Prices per month, excluding Microsoft licences

ServicePrice
Workplace
Endpoint ManagementCHF 34/user
Device management for macOSAdd-onCHF 150/tenant
Device management for AndroidAdd-onBy effort
Business application managementAdd-onBy effort
Microsoft Teams Rooms managementAdd-onCHF 120/room
Endpoint backupAdd-onCHF 3/device
Identity
Standard userCHF 26/user
Frontline userCHF 1/user
Remaining usersCHF 3/user
Collaboration
Standard userCHF 26/user
Frontline userCHF 13/user
ResourcesCHF 2/resource
M365 backupAdd-onCHF 3/user
Infrastructure
Azure ManagementCHF 120
Windows Server managementAdd-onCHF 50/VM
Azure VM backupAdd-onCHF 10/VM
Backup (Veeam)Add-onCHF 1/point
Azure Virtual DesktopAdd-onCHF 250/session host
Network
Standard siteCHF 180

No surprises

This pricing is public here because we have nothing to hide.

Included: operation, support, proactive monitoring and reporting of the components you book, a CIS Level 1 baseline from day one.

Not included: Microsoft licences (passed through transparently), projects, Android and business apps (on effort), add-ons (prices in the table).

There's no line item you're seeing for the first time on the invoice.

«We greatly value the genuine, partnership-based collaboration. The services we're supported on are kept up to date.»
Ralph Köchli · IT Lead, AM Suisse

Copilot and AI agents

Copilot and AI agents work with the permissions in your Microsoft 365. Whatever is overshared there, they find too. With Identity and Collaboration we keep access, labels and sharing in order on an ongoing basis – including Copilot enablement and guardrails, and Power Platform guardrails.

The biggest worry, first

How to switch without it hurting

Switching IT partners feels riskier than it is, when it follows a structured process. Four phases, clear deliverables, first core services in the pilot in weeks 2–3.

01

Week 1

Get to Know

Getting acquainted and taking stock

  • Intro call with the technical lead
  • Assessment of your current environment
  • Identifying quick wins
  • Building the onboarding plan

Onboarding roadmap · Quick-win list · Risk assessment

02

Week 2-3

POC

Proof of concept & piloting

  • Core services setup
  • Defining a pilot group (5-10 users)
  • Onboarding first devices
  • Activating security baselines
  • Setting up monitoring

Working pilot environment · Documentation · Feedback session

03

Week 4-8

Rollout

Phased rollout

  • Phased migration of all users
  • Device enrolment at scale
  • Power-user training
  • Fine-tuning policies
  • Go-live communication

Fully migrated environment · User documentation · Support runbooks

04

Ongoing

Operations

Continuous operations & optimisation

  • Monitoring & support
  • Monthly health checks
  • Quarterly service reviews
  • Continuous optimisation
  • Proactive updates & patches

Monthly reports · Quarterly reviews · Optimisation roadmap

Total duration: 8-12 weeks to full operations

After the initial rollout phase, you're fully productive. We take over day-to-day operations while you focus on your core business. And if it doesn't work out: the contract rolls every 3 months, and the environment stays fully handoverable. You see upfront what the switch costs and how it runs.

Why Worxspace

You grow — we keep everything quietly running.

No ticket ping-pong, no surprise invoices, no stalled updates.

  • Security baselines mapped to the CIS Benchmark and Microsoft Secure Score.
  • Device fleet automation with Intune, Autopilot, and built-in lifecycle tracking.
  • A service desk with a direct line to engineers — no level-one ping-pong.

What you can count on

First core services in the pilot in weeks 2–3

Core services go live fast, so your team feels the difference right away.

Quarterly optimisation

Every 90 days, we review cost, security, and roadmap changes together.

Transparent pricing

A simple per-user subscription. Projects or migrations only when you actually need them.

Frequently asked questions

What you want to know before you call.

What happens to our current IT partner?

A clean handover. We work with standard Microsoft tooling and document everything in your tenant — there's no proprietary tooling locking you in. That cuts both ways, too: your environment stays fully handoverable if you ever move on from us.

We're currently with a large provider. What actually changes?

Three things. First: dedicated engineers instead of rotation — your tickets go to people who know your environment, not whoever's free. Second: depth instead of distance — we run your tenant ourselves rather than managing it through layers of process. Third: the right incentives — our contract rolls every 3 months, so we're measured on results, not on contract length. The switch itself follows the same structured process as any onboarding.

How long does the switch take?

The first core services go live in the pilot in weeks 2–3. Full migration depends on your starting point — typically 8 to 12 weeks to steady-state operations, in clear phases with defined deliverables.

What does this actually cost?

Component pricing is above on this page — per user, per month, no asterisks. A 25-user setup runs around CHF 2,600 per month. On top of that: a one-off initial setup fee (paid upfront or amortised over 12 months) and your Microsoft licences, passed through transparently.

What isn't included in the price?

Microsoft licences (passed through transparently), projects, Android and business apps (on effort), add-ons (prices in the table).

Does our data stay in Switzerland?

Your tenant belongs to you — we operate it, we don't own it. On request, we configure data residency in the Microsoft Cloud for Switzerland (Swiss datacentre regions).

What if we want to cancel?

After the initial setup, the contract rolls every 3 months. If you cancel, you get a clean handover: documentation, configuration, and the tenant all stay fully yours. That's exactly why we have to earn it every quarter.

Do we still need internal IT?

Not necessarily. If you have internal IT, we work alongside them in the same tenant — we own the platform, security, and lifecycle, and your team keeps its closeness to the business.

Ready to hand off your IT?

30 minutes with an engineer — not a sales call. You'll speak directly with the people who'd actually run your environment.

Next stepAI & AgentsOperations are the foundation — what becomes possible next on a clean Microsoft environment.