One member identity for a Swiss trade association

Starting point

The association offers its digital services in German, French and Italian, but needed a single identity for members across all services instead of separate logins per system. Creating new member accounts by hand would not have scaled as membership grew.

Approach

WORXSPACE built a customer identity platform on Microsoft Entra External ID: OIDC sign-in for member services, branded sign-up and sign-in in three languages, and automated provisioning. New members from the association's membership system are created as accounts automatically via Microsoft Graph, through a timer-driven, idempotent sync. The platform runs in the association's own tenant, under Swiss governance.

Result

• One login across all member services, in three languages
• New members get their account automatically, with no manual admin work
• The association keeps full control in its own tenant